[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
[Date]
[Hiring Manager Name (if known)]
[Hiring Manager Title (if known)]
[Hotel Name]
[Hotel Address]
Dear [Hiring Manager Name],
I am writing to express my keen interest in the Receptionist position at [Hotel Name], as advertised on [Website/Platform where you saw the job posting]. With my [Number] years of experience in the hospitality industry, I possess a strong foundation in customer service, communication, and administrative tasks, making me a suitable candidate for this role.
Throughout my career, I have gained valuable experience in:
- Providing exceptional customer service: I am adept at handling guest inquiries, resolving complaints, and ensuring their satisfaction.
- Managing reservations: I have a proven ability to process reservations efficiently, handle cancellations and modifications, and manage room availability.
- Handling check-in and check-out procedures: I am familiar with the procedures involved in welcoming guests, verifying their information, and processing their payments.
- Performing administrative tasks: I am proficient in using various software programs, including [List any relevant software]. I am also comfortable with data entry, managing schedules, and handling correspondence.
- Maintaining a professional and welcoming environment: I am a team player and possess strong interpersonal skills, enabling me to create a positive and hospitable atmosphere for guests.
I am confident that I possess the skills and dedication necessary to excel in this role. I am eager to learn more about [Hotel Name] and contribute to its success. I am available for an interview at your earliest convenience.
Thank you for your time and consideration.
Sincerely,
[Your Signature]
[Your Typed Name]