Contoh Surat Balasan Komplain Keterlambatan Pengiriman Barang Dalam Bahasa Inggris

2 min read Aug 26, 2024
Contoh Surat Balasan Komplain Keterlambatan Pengiriman Barang Dalam Bahasa Inggris

Sample Complaint Letter Regarding Delayed Delivery

[Your Name] [Your Address] [Your Phone Number] [Your Email Address]

[Date]

[Name of Company] [Company Address]

Subject: Complaint Regarding Delayed Delivery - Order # [Order Number]

Dear [Name of Contact Person],

This letter is to formally complain about the delayed delivery of my order, [Order Number], which was placed on [Date]. The expected delivery date was [Expected Delivery Date], but I have not yet received my order.

I understand that unforeseen circumstances can sometimes cause delays, but I am concerned about the lack of communication regarding the status of my order. I have attempted to contact your customer service department on [Date] and [Date] but have not received a response.

I request that you investigate the reason for this delay and provide me with an updated delivery estimate. I also request that you compensate me for the inconvenience caused by this delay, such as [Explain any inconvenience, e.g., missed event, inconvenience due to delay, etc.].

I look forward to your prompt response and a resolution to this matter.

Sincerely,

[Your Name]