Complaint Letter for Expired Products
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
[Date]
[Name of Company] [Address of Company]
Subject: Complaint Regarding Expired Products
Dear [Name of Customer Service Representative],
I am writing to express my disappointment and dissatisfaction with the expired products I recently purchased from your store. On [Date of Purchase], I purchased [Name of Product] from your [Store Location] branch. However, upon checking the product upon arrival, I discovered that the expiration date was [Date of Expiration].
This is unacceptable, as I believe that your company is obligated to ensure that all products sold are within their expiry dates. I am concerned about the potential health risks associated with consuming expired products, and I am frustrated by the lack of quality control on your part.
Therefore, I request the following actions to be taken:
- A full refund for the expired product.
- An explanation as to how the expired product was allowed to be sold.
- A guarantee that this will not happen again.
I have attached a copy of the receipt and a picture of the product's expiration date as proof of purchase.
I would appreciate it if you could investigate this matter promptly and provide me with a solution. I look forward to your response and resolution to this issue.
Sincerely, [Your Signature] [Your Typed Name]
