Contoh Surat Permohonan Maaf Keterlambatan Pengiriman Barang Dalam Bahasa Inggris

2 min read Oct 23, 2024
Contoh Surat Permohonan Maaf Keterlambatan Pengiriman Barang Dalam Bahasa Inggris

Apology Letter for Late Delivery of Goods

[Your Name] [Your Address] [Your Phone Number] [Your Email Address]

[Date]

[Recipient Name] [Recipient Address]

Subject: Apology for Late Delivery of Order # [Order Number]

Dear [Recipient Name],

This letter is to express our sincere apologies for the recent delay in delivering your order, [Order Number], which was originally scheduled for [Original Delivery Date]. We understand the inconvenience this has caused, and we deeply regret any frustration it may have brought you.

[Explain the reason for the delay briefly and honestly. Be specific if possible.]

We are working diligently to ensure that your order is shipped as soon as possible. We anticipate that it will be delivered on [New Delivery Date]. You will receive a separate email with tracking information once your order has been shipped.

We value your business and strive to provide excellent service. To compensate for the delay, we would like to offer you [Compensation, such as a discount on your next purchase, free shipping, etc.].

We appreciate your understanding and patience in this matter. Please do not hesitate to contact us if you have any further questions or concerns.

Sincerely,

[Your Name] [Your Title] [Your Company]