Contoh Surat Balasan Komplain Barang Rusak Dalam Bahasa Inggris

2 min read Aug 30, 2024
Contoh Surat Balasan Komplain Barang Rusak Dalam Bahasa Inggris

Sample Complaint Letter Regarding Defective Goods

[Your Name] [Your Address] [Your Phone Number] [Your Email Address]

[Date]

[Recipient Name] [Recipient Title] [Company Name] [Company Address]

Subject: Complaint Regarding Defective [Name of Product]

Dear [Recipient Name],

This letter serves as a formal complaint regarding a defective [Name of Product] that I purchased from your company on [Date of Purchase]. The order number is [Order Number].

Upon receiving the product, I noticed that [Describe the defect of the product]. This issue renders the product [State the issue with the product's functionality].

I have attempted to [Describe your troubleshooting steps, if any], but the problem persists.

I kindly request that you [State your desired resolution, e.g., replacement, refund, repair]. I am available to provide further information or documentation, such as pictures or videos of the defect, if needed.

I appreciate your prompt attention to this matter.

Sincerely,

[Your Signature]

[Your Typed Name]