Complaint Letter for Defective Goods
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
[Date]
[Name of Company/Store] [Address of Company/Store]
Subject: Complaint Regarding Defective [Product Name]
Dear [Name of Contact Person],
I am writing to express my dissatisfaction with the [Product Name] that I purchased from your store on [Date of Purchase]. The product was defective and [Explain the defect in detail].
I have attached a copy of my purchase receipt for your reference.
I would appreciate it if you could [State your desired resolution, e.g., replace the product, refund my money, etc.]. I am available to speak with you at [Your Phone Number] or [Your Email Address].
Thank you for your time and attention to this matter.
Sincerely,
[Your Signature]
[Your Typed Name]
Note:
- Replace the bracketed information with your own details.
- Be clear and concise in your complaint.
- Be polite but firm.
- Provide any relevant information, such as the product model number, serial number, or order number.
- Attach copies of any relevant documents, such as your purchase receipt or warranty information.
Example of a more detailed complaint:
"The product failed to function as advertised after only [Number] days of use. I tried [Describe the troubleshooting steps you took]. However, the issue persists. This is unacceptable, as the product is still under warranty. I demand a replacement or a full refund."
Remember to keep a copy of the letter for your records.
