Sample Complaint Letter in English
This is a sample complaint letter that you can use as a template when writing a complaint letter. You can adapt it to your specific situation.
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
[Date]
[Name of Recipient] [Title of Recipient] [Company Name] [Company Address]
Subject: Complaint Regarding [Brief Description of the Issue]
Dear [Recipient Name],
I am writing to express my dissatisfaction with [briefly explain the reason for your complaint]. I [describe what happened] on [date].
Specifically, [give detailed information about the issue and provide evidence to support your complaint, if applicable].
This [explain the negative impact of the issue] and caused me [explain the inconvenience or loss you experienced].
I request that you [state your desired resolution, such as a refund, exchange, or apology]. I would appreciate it if you could [explain what you expect from the company, for example, respond to your complaint within a specific timeframe].
Thank you for your time and attention to this matter. I look forward to your prompt response.
Sincerely,
[Your Signature] [Your Typed Name]
Tips for Writing a Complaint Letter
- Be polite and professional. Even though you are expressing dissatisfaction, it is important to maintain a respectful tone.
- State your complaint clearly and concisely. Be specific and provide clear details about the issue.
- Provide evidence to support your claims. Include any relevant documentation, such as receipts, order confirmations, or emails.
- Explain the impact of the issue on you. Highlight the inconvenience or loss you experienced.
- State your desired resolution. Clearly explain what you want the company to do to resolve the issue.
- End with a call to action. Let the company know you expect a response and within what timeframe.
- Proofread your letter carefully before sending it. Ensure that there are no errors in grammar or spelling.
