Complaint Letter for Defective Goods
This is a sample complaint letter for defective goods. You can use this as a template and modify it to fit your specific situation.
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
[Date]
[Name of Company/Store] [Address of Company/Store]
Subject: Complaint Regarding Defective [Name of Product]
Dear [Name of Customer Service Representative],
I am writing to formally complain about a defective [name of product] that I purchased from your store on [date of purchase]. The order number is [order number].
[Describe the defect in detail. Be specific about the problem and include any relevant information, such as the date of purchase, product serial number, and any attempts to fix the issue.]
I am very disappointed with this product. I was expecting a [describe what you expected] product, and this defect has made it [explain how the defect impacts you].
[State your desired resolution. This could be a refund, replacement, or repair.]
I request a [desired resolution]. Please let me know what steps you will take to resolve this issue. I look forward to your prompt attention to this matter.
Sincerely,
[Your Signature]
[Your Typed Name]
Please note:
- This is a sample letter, and you may need to modify it to fit your specific situation.
- You can also add a few more paragraphs to give more details about the situation.
- You may include any supporting documents like receipt or photos of the defective item.
- You may also consider sending the letter via certified mail to ensure delivery.
