Complaint Letter for Incorrect Goods
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
[Date]
[Recipient Name] [Recipient Title] [Company Name] [Company Address]
Subject: Complaint Regarding Order # [Order Number]
Dear [Recipient Name],
This letter is to formally complain about an order I placed with your company on [Date of Order], order number [Order Number]. I received my order on [Date of Delivery], but unfortunately, the items I received were not what I ordered.
[Describe the discrepancy in detail. For example: "I ordered a blue shirt, size medium, but received a red shirt, size large." Be specific about the incorrect items.]
[Explain the inconvenience the discrepancy caused. For example: "I was planning to wear the shirt to an important event and now have to find a replacement." ]
I would appreciate it if you could [Suggest a solution. For example: "send the correct items as soon as possible" or "provide a full refund."]. I have attached copies of my order confirmation and delivery receipt to this letter for your reference.
Please respond to this complaint within [Number] days of receipt.
Thank you for your time and attention to this matter.
Sincerely,
[Your Signature]
[Your Typed Name]
