Sample Complaint Letter for Defective Goods
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
[Date]
[Name of Company] [Company Address]
Subject: Complaint Regarding Defective [Name of Product]
Dear Sir/Madam,
I am writing to express my dissatisfaction with a [Name of Product] I recently purchased from your company. I purchased the product on [Date of Purchase] from your [Shop/Online Store] with Order Number [Order Number].
[Explain the specific problem with the product in detail. Use clear and concise language.]
[Include specific details like the model number, serial number, and any other relevant information.]
[Explain the inconvenience or damages caused by the faulty product.]
I have attached a copy of the [Receipt/Invoice] as proof of purchase.
I request that you [State your desired resolution, such as a replacement, refund, or repair]. I would appreciate a prompt response and resolution to this matter.
Thank you for your time and attention to this issue.
Sincerely,
[Your Signature]
[Your Typed Name]
[Additional Notes]:
- Attach relevant documents: Include copies of your receipt, order confirmation, or any other relevant documents.
- Keep a copy of the letter: Keep a copy of the complaint letter for your own records.
- Follow up: If you don't receive a response within a reasonable timeframe, follow up with the company via phone or email.
- Consider contacting a consumer protection agency: If you are unable to resolve the issue with the company, you may want to contact a consumer protection agency in your area for assistance.
